The success of integrating a cargo bike or bike trailer into everyday life depends on employee acceptance. Comprehensive training, information and good advance planning are key. You should allow time for this.
Training
Simply ‘putting out’ the cargo bike or trailer rarely works. If only because cargo bikes and bicycles with trailers ride differently than conventional bikes, there should be ample opportunity to try out the bike outside of work. Training events are a good way to do this. Such an event should be fun, but above all, you should ensure that participants receive a good introduction to how to ride the bikes and their technical aspects. It is very helpful to have a competent person on hand who knows the bike well, can explain its special features and is present during the test ride.
Ambassadors
Identify in advance who is interested in using the bikes or already has previous experience. It is advisable to involve such employees as ambassadors – if they set an example by using the bikes themselves, they can help to reduce any reservations others may have. Employees who have previously driven a car for work and show no interest in using the bikes can sometimes be more difficult to convince. To do this, you need role models and good examples within the company – and a little time to enable continuous test rides.
If possible, a new driver can be hired for the e-bike. You can then look for someone who is enthusiastic about using the new vehicle in everyday business life and who can convey this enthusiasm to the workforce.
Information
Good communication is very important. Approach your employees before implementing the e-bikes. Highlight the advantages of using them: time savings and less stress in traffic because you can use the cycle path, avoid traffic jams, easier parking, health benefits and contribution to environmental protection. In addition, you can establish further incentive systems, such as a company challenge. It is also helpful to share success stories with employees.
And very importantly, get regular feedback from your employees and respond to it.